Microsoft Communicator Troubleshooting Guide download pdf (Page 16)

8 | Microsoft Office Communicator 2007 Getting Started Guide

 A half-duplex or full-duplex sound card. Half-duplex audio allows only one person to

speak at a time. Full-duplex audio allows two people to speak simultaneously.

Video Requirements

 To make video calls, you must have a webcam connected to your computer. Note that you

can receive video calls without a webcam and view the caller’s video stream.

Installing Office Communicator

Before you install the latest version of Communicator 2007, you may need to remove previous

versions of Communicator. For example, Communicator 2007 (Beta 2) must be removed prior to

installing Communicator 2007.

To remove earlier versions of Communicator

Exit the Microsoft Internet Explorer® Internet browser and any Microsoft Office programs that

are currently running.

On the taskbar, click Start, click Control Panel, and then click Add or Remove Programs.

Click Microsoft Office Communicator 2005, or Microsoft Office Communicator 2007

(Beta 1) if present, and then click Remove.

Follow the instructions on the screen to remove all Communicator files.

Restart your computer.

To install Communicator

1. Exit any Microsoft Office programs that are currently running.

2. On the taskbar, click Start, and then click Run.

3. In the Run dialog box, click Browse, locate the Communicator.msi file, and then click

Open.

4. In the Run dialog box, click OK.

5. In the Microsoft Office Communicator 2007 Setup window, click Next.

6. Review the license agreement. If you agree with the terms, select the I accept the terms in

the License Agreement check box, and then click Next.

7. On the Configure Microsoft Office Communicator page, either accept the default

location or select an alternative location for the product files to be installed. We

recommend that you accept the default location.

8. Click Next to begin the installation process.

9. When the installation is complete, click Finish.

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Microsoft Communicator Troubleshooting Guide Page 16