Microsoft Communicator Troubleshooting Guide download pdf (Page 64)

56 | Microsoft Office Communicator 2007 Getting Started Guide

What You Should Do First

Before you get started, make sure you should have a USB audio device, headset, or speakers and

microphone connected to your computer.

Make a Few Phone Calls

With the phone capabilities of Communicator, you can make outbound calls to traditional PSTN/PBX

phones or mobile phones and receive inbound calls from these phones. In short, you can do everything

you can do today with your traditional desktop phone—and then some. To get started, try making a

few calls with Communicator.

Call a contact in your Contact List

 In the Communicator Contact List, click a contact’s Call button to the right of the contact

name. By default, the Call button, when clicked, will call the contact’s Work phone

number. After you call a contact, Office Communicator remembers the most recently used

calling option and use that option when you click the Call button again.

Figure 12.1. Call button for a contact

Call an outside number

3. In the Communicator window, enter a number (could be your home number) in the

Search box (Type a name or phone number). You do not need to format the number.

4. Double-click the Call button for the number in the Search Results pane to dial the

number.

Adjust Audio and Video

Office Communicator automatically detects your audio and video devices, but it might be a good idea

to run the Set Up Audio and Video option to adjust volume levels.

To run the Set Up Audio and Video option

 In the Communicator window, click the Menu button in the Title bar, point to Tools, and

then click Set Up Audio and Video.

About Phone Number Formats

Communicator provides a variety of places for entering phone numbers. If you are entering a phone

number to call in the Search box, Communicator allows you to enter digits or alphabetical characters.

For example, you can enter a number such as 1-555-555-0101 or a 1-800 number such as 1-800-

EXAMPLE.

If you are entering a phone number for call forwarding or to publish one of your phone numbers, you

should need to follow use the E.164 Number Format. Enter the country code, followed area code, and

then the local number. As a best practice, the phone numbers you enter should contain only the digits

0123456789. Communicator will automatically add the formatting to the phone number for you. Do

not include the international dialing prefix—for example 011 (in the United States) and 00 (in Europe

and South America).

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Microsoft Communicator Troubleshooting Guide Page 64